UX Design Services

turn confused users INTO Loyal customers

Your product is speaking business. Your customers speak human.
UX design is the translator.

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WHY IS UX A MUST TO A SUCCESSFUL SOFTWARE PROJECT?


Taking aUSER-CENTERED APPROACH

Prioritizing user needs and actively incorporating their feedback in our solution demonstrates a true commitment to customer satisfaction. Carefully crafted user experiences show that the company understands and cares about its customers, building lasting relationships.


BuildingEMOTIONAL CONNECTIONS

Tailoring the user experience to individual preferences and needs makes users feel valued. When users have a seamless and enjoyable interaction with a digital solution, they associate those positive feelings with your brand.


FosteringBRAND LOYALTY

An intuitive user-friendly interface encourages users to return to your digital solution.  When customers effortlessly achieve their goals and consistently have positive experiences, they are more likely to choose the same solution for future needs. This builds not just repeat business but long-term loyalty.


ReducingDEVELOPMENT COSTS

Following the advice of UX expert Clare-Marie Karat, for every $1 spent on UX, you save $10 in development costs and $100 in post-release maintenance. By prioritizing user needs in your design work, you reduce the risk of costly rework and ongoing fixes, ensuring ongoing user satisfaction.


UX METHODS AND ARTIFACTS

The diagram illustrates key UX methods and artifacts for crafting user-friendly and effective digital products. Identify essential artifacts tailored to each role in the development process.

A circular diagram outlining the five stages of the Design Thinking process: Empathize, Define, Ideate, Prototype, and Test.

MEET OUR UX DESIGN TEAM

Our team of 8 UX designers has over  50 years of combined experience and collaborate together to build out your project with skill and efficiency.

Agustin

UI/UX Designer

Hobbyist furniture maker

Alejandro

Interaction & Motion Designer

Streamer & Instagram model

Federico

Web UI Developer, IxD

Professional Hopscotch player

Juan Diego

UI/UX Designer

Master bread cutter

Lenira

UI/UX Designer

Bookworm with an endless to-read list

Mariana

UI/UX Designer

Hangover-resistant super ability

Nicolas

UI/UX and Visual Designer

Beautifier

Pablo

UX Lead & Product Designer

Professional non-conformist


Explore ourUX DESIGN WORK

Accelerated Document Processing by 40%

Modernization of a custom web app specifically designed to simplify vehicle exports from the U.S. to Canada.

Logistics & Supply Chain

Logistics & Supply Chain

Exports Management

Exports Management

7 Team Members

7 Team Members

Partners Since 2019

Partners Since 2019

CHECK THIS PROJECT

What ourPARTNERS SAY

Headshot of Charles Weldon, Product Owner at Smartsense by Digi, providing a testimonial for our custom software development services.

Tommy Christensen

Chief Operating Officer at iTagTip

“Working with Kaizen is a pleasure and their high level of quality and open communication save us a lot of both time and dollars, delivering our website within our budget and time constraints.”

Soren Hjort

Director at CuroGens

“They’re not just coders that we give tasks to. They come back and give suggestions that make our product better. It’s very rare that I come across people who are this self-conscious about quality and what they need to deliver.”

Marcos Elugardo

VP of Engineering at Blueport

“They were a key part of all our development. Their team contributes a lot to our goals, and they have strategic, problem-solving ideas.”

Charles Weldon

Product Owner at SmartSense

“Their level of talent and engagement with the product are outstanding. They put a lot of effort into understanding how everything works.”

Esteban Garcia

CTO at Nebbia Technology

“Kaizen delivered value right away and they were able to quickly become part of our team. They helped us to deliver quality software, and were always willing to go the extra mile to make sure our deadlines were met. The open communication was very valuable.”

Ron Barone

Director of Technology at SmartBorder

“Their nimble team demonstrated tenacious enthusiasm to find solutions for every problem.”

Tommy Christensen

Chief Operating Officer at iTagTip

“Working with Kaizen is a pleasure and their high level of quality and communication save us a lot of both time and dollars, delivering our website within our budget and time constraints.”

Brandon Davids

Software Development Manager at Livingston

“I don’t have to waste time micromanaging, and that’s because they’re asking the right questions. We are at a stage now where the quality far exceeds anything that I’ve ever done.”

RJ Condon

Creative Director at CompTrain

“After launching the redesigned app we saw a reduction in churn of 30% along with a substantial increase in new users. They know when to push back and when to listen.”

Customer loyalty isn't bought. It's designed.