Custom mobile app for automating
ASSET INSTALLATION AND MANAGEMENT SOFTWARE
This enterprise mobile application enables technicians to easily setup, configure and maintain assets, gateways, and sensors that are used to monitor the temperature and humidity in an environment.
About
OUR PARTNER
SmartSense, a division of Digi International, offers cutting-edge IoT solutions for healthcare, pharmaceuticals, food service, and retail industries.
They specialize in remote monitoring systems that use cellular sensors, digital checklists, and cloud-based analytics to keep environments safe and compliant.
About
This project
Manual Installation Process
- Technicians were relying on paper maps and checklists to manually assign sensors to customer locations, making the process inefficient and error-prone.
Slow Deployments
- Because of the manual setup, each installation took longer than it should, limiting how many sites could be completed daily.
High Maintenance Costs
- About 10% of installations had errors, leading to costly revisits and extra labor hours that could have been avoided.
Limited In-House Resources
- SmartSense’s engineering team was focused on modernizing legacy systems and didn’t have the bandwidth to take on a new project.
To enhance operational efficiency, we developed a custom mobile app that allows technicians to scan sensors and instantly link them to specific facility locations in real time. This innovation reduced a three-step manual process to a single automated step.
The app also includes quality checks that are performed before and after configuration, as well as automatic alerts for low battery levels and hardware issues. This proactive approach has eliminated the manual errors that used to cause false alarms and required urgent attention.
The success of the app also comes down to its user-friendly UX design. It’s intuitive and easy to navigate, which means technicians can get up to speed quickly without needing extensive training and documentation. As a result, they can work more efficiently and serve more customers each day.
We delivered
Real results
50%
HIGHER PRODUCTIVITY
By automating the installation process, technicians spend less time on-site.
300%
HIGHER CAPACITY
Smartsense can now serve up to three times more customers daily.
95%
COSTS REDUCTION
Automated checks and alerts have cut site revisits, reducing labor costs.
Enterprise app’s
KEY FEATURES
Minimalistic
DESIGN
Interfaces doesn’t contain information that is irrelevant to ensure that the visual elements of the interface support the user’s primary goals.
Connectivity through
BLUETOOTH
Users can easily connect gateways with the application through bluetooth.
Clear
INSTRUCTIONS
Technicians follow straightforward, simple instructions for a smooth setup process.
Keep users
INFORMED
Clear communication to users about what the system’s state is. Predictable interactions create trust in the product as well as the brand.
Automatic
DEVICE ASSIGNMENT
Devices are automatically assigned to customer locations during scanning.
Visibility of
SCANNING STATUS
The design keeps users informed by showing a green checkmark when an asset is scanned successfully.
Scanning a
QR OR BAR-CODE
We incorporated a QR and bar-code scanner to instantly add and link assets.
Real-time
BACKEND TRANSMISSION
All scanned data is sent to Smartsense’s core web application in real-time for immediate monitoring.
Easy
SETUP
Users can quickly add, edit, and manage device configurations for specific customer sites.
Device
HEALTH CHECK
Color codes provide a quick view of device health, highlighting issues like high temperatures.
Remote
MONITORING
Users can track the status of every installed device remotely.
Pop-up
NOTIFICATIONS
Instant notifications and icons inform users about activity statuses, such as successful gateway additions, low batteries, and devices connected to power.
Enterprise app’s
KEY FEATURES
Minimalistic
DESIGN
Interfaces doesn’t contain information that is irrelevant to ensure that the visual elements of the interface support the user’s primary goals.
Clear
INSTRUCTIONS
Technicians follow straightforward, simple instructions for a smooth setup process.
Keep users
INFORMED
Clear communication to users about what the system’s state is. Predictable interactions create trust in the product as well as the brand.
Connectivity through
BLUETOOTH
Users can easily connect gateways with the application through bluetooth.
Automatic
DEVICE ASSIGNMENT
Devices are automatically assigned to customer locations during scanning.
Scanning a
QR OR BAR-CODE
We incorporated a QR and bar-code scanner to instantly add and link assets.
Visibility of
SCANNING STATUS
The design keeps users informed by showing a green checkmark when an asset is scanned successfully.
Real-time
BACKEND TRANSMISSION
All scanned data is sent to Smartsense’s core web application in real-time for immediate monitoring.
Easy
SETUP
Users can quickly add, edit, and manage device configurations for specific customer sites.
Remote
MONITORING
Users can track the status of every installed device remotely.
Pop-up
NOTIFICATIONS
Instant notifications and icons inform users about activity statuses, such as successful gateway additions, low batteries, and devices connected to power.
Device
HEALTH CHECK
Color codes provide a quick view of device health, highlighting issues like high temperatures.
The chosen
TECHNOLOGY STACK
These are some of the technologies used in the development of this project.
What our
PARTNERS SAY
“Kaizen is great with project management. Their level of talent and engagement with the product are outstanding. Listen to their team’s recommendations and follow the practices they have in place because they know what they’re doing.”
The Chosen
TECHNOLOGY STACK
These are some of the technologies used in the development of this project.
Frontend Development
Backend Development
Databases
What our
PARTNERS SAY
“Kaizen is great with project management. Their level of talent and engagement with the product are outstanding. Listen to their team’s recommendations and follow the practices they have in place because they know what they’re doing.”
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Work with “flexible, thoughtful partners that have done a great job of
investigating our business to provide the best solutions.”
As stated by Dave Raymond, former VP of Program Management at Smartsense by Digi, who is now part of our partnerships team.